Frequently Asked Questions
01. Where is Oberti Luxury World located?
2250 NE 163rd St #1, North Miami Beach, FL 33160, United States.
Miami Design District location (coming soon)
02. How much does an eye exam cost?
At Oberti Luxury World, eye exams are COMPLIMENTARY* with our 1 pair of glasses and lens purchase! Exams without a purchase are only $60. Schedule an eye exam by calling Oberti Luxury World today +1 305-354-2020.
03. How much does a contact lens exam cost?
A contact lens exam cost $120
04. How long will it take for me to get my glasses?
Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-14 business days if customized. If you would like to know the status of your order, please contact your local store.
05. Do you accept same-day appointments or walk-ins?
We do accept same-day appointments and walk-ins, but it’s always best to schedule an appointment.
06. What is your return policy for glasses?
We offer a one time only, 30-day return policy for glasses when accompanied by a receipt.
07. What payment methods do Oberti Luxury World & Eyeglasses accept?
We accept Apple Pay, Visa, Mastercard, American Express, Discover, Cash, Check (with valid ID).
08. Do I still need an eye exam if I already have a prescription?
Customers can bring in a current and valid prescription to the Oberti Luxury World store to purchase eyeglasses or contact lenses. However we recommend getting a new eye exam if its been longer than one year since your last eye exam. If you don’t have a current, valid prescription or if you think your vision might have changed, an eye exam from one of our independent doctors of optometry is just $60. If you purchase any pairs of glasses at Oberti Luxury World you can get a COMPLIMENTARY eye exam.*
09. Will I find a wide selection of glasses frames and lenses at your store?
Yes, at Oberti Luxury World we offer a variety of options to choose from, from Designer brands to exclusive collections.
We carry premium lens options at an additional cost like Transitions® Signature™, polarized,sunglasses,impact-resistant, polycarbonate-material, safetyglare, anti-reflective coating. Other options include solid or gradient tints, double gradient, facet, tint scratch-resistant coating, and a UV protective coating, Polarized.
Coatings and tinting are available on most eyeglass lenses. If your prescription indicates another lens might be better suited to correct your vision, one of our associates will help you decide what’s right for you.
10. I've never had contacts before. How do I get a trial pair?
Give us a call +1 305-354-2020. to schedule an appointment with an independent doctor of optometry contact lens exam for a charge of $120. Following your exam, Oberti World associates will walk new contact lens wearers through a training session using your trial diagnostic lenses. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription.
11. Can I buy contacts online?
Yes you can buy contact lenses online and have your contact lenses delivered to your door.
12. How can I return an item?
If you need to return an item please call our office and let us know the reason and we will provide you with instructions to return it; based on our Return Policy we will credit your account accordingly.